sz888 Casino Privacy Policy

01 Scope and Application

This Privacy Policy applies to all personal data collected, processed, stored, and used by sz888 in connection with the operation of the sz888 online gaming platform accessible at sz888.lat (the "Platform"). It governs personal data relating to registered account holders, prospective players who have initiated but not completed registration, visitors to the Platform, and any individuals who contact sz888 for support or inquiries.

This Policy applies regardless of the device or method used to access the Platform, including desktop browsers, mobile browsers, and any officially supported sz888 application. By registering an account, continuing to use the Platform after this Policy is published, or providing your personal data to sz888 in any form, you acknowledge that you have read and understood this Privacy Policy.

02 Data Controller Identity

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, sz888 acts as the Personal Information Controller (PIC) in respect of all personal data collected from players and platform users.

As PIC, sz888 determines the purposes and means of processing personal data on the Platform. sz888 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable Philippine data privacy laws and for responding to data subject rights requests. The DPO may be contacted through the player support channels described in Section 14 of this Policy.

03 Personal Data We Collect

sz888 collects the following categories of personal data in connection with the provision of the Platform and its services:

3.1 Identity and Contact Data

• Full legal name as it appears on your government-issued Philippine identification document
• Date of birth (used for age verification — players must be 21 years or older)
• Residential address, including city and province within the Philippines (e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Valid Philippine mobile number used as your primary account contact
• Email address (where provided during registration)

3.2 Identity Verification (KYC) Data

• Scanned or photographed copies of government-issued Philippine ID documents (Philippine passport, PhilSys National ID, SSS ID, GSIS ID, PRC ID, or driver's license)
• Proof of address documentation issued within the preceding three months
• Real-time selfie photographs taken as part of liveness verification during KYC
• Any supplementary documents requested during enhanced due diligence review

3.3 Financial and Transaction Data

• GCash and Maya mobile wallet account identifiers (not passwords)
• Bank account details for BPI, BDO, UnionBank, Metrobank, and other supported Philippine banks where provided for withdrawals
• USDT wallet addresses and Coins.ph account identifiers where applicable
• Full transaction history including deposit amounts, withdrawal requests, and gaming wager records

3.4 Platform Usage and Technical Data

• IP address and approximate geographic location data derived from IP lookup
• Device type, operating system, browser type, and version
• Session duration, pages visited, game sessions played, and feature interactions
• Cookie identifiers and similar tracking technology data as detailed in Section 8

3.5 Communications Data

• Records of live chat conversations with sz888 support staff
• Email correspondence submitted to sz888
• Content of support tickets and dispute submissions
• Survey and feedback responses where voluntarily provided

04 How We Collect Your Data

sz888 collects personal data through the following means:

• Direct collection: Data you actively submit during account registration, KYC verification, deposit and withdrawal requests, support contacts, and promotional opt-ins.
• Automated collection: Technical and usage data collected automatically as you interact with the Platform via cookies, server logs, and session tracking technologies described in Section 8.
• Third-party verification providers: Identity verification data confirmed or supplemented by third-party KYC/AML service providers engaged by sz888, operating under strict data processing agreements.
• Payment processors: Transaction confirmation data received from GCash, Maya, and banking partners upon successful processing of deposits or withdrawals.
• Regulatory and law enforcement sources: In circumstances required by Philippine law, sz888 may receive or cross-reference data from PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent authorities.

05 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, sz888 processes personal data on the following lawful bases:

Processing Purpose	Legal Basis
Account registration and management	Contractual necessity — required to deliver the service you registered for
KYC identity verification	Legal obligation — required under Philippine AML regulations and PAGCOR guidelines
Processing deposits and withdrawals	Contractual necessity — required to fulfill payment obligations
Anti-money laundering and fraud monitoring	Legal obligation — required under RA 9160 (AMLA) and related regulations
Platform security and abuse prevention	Legitimate interest — protecting the integrity of the Platform and other players
Promotional communications (where opted in)	Consent — only where you have actively opted in to receive marketing
Responsible gaming interventions	Legitimate interest and legal obligation — player protection requirements
Analytics and platform improvement	Legitimate interest — improving the service for all Filipino players

06 How We Use Your Data

sz888 uses the personal data collected from players for the following specific purposes:

• To create, verify, maintain, and administer your sz888 account;
• To verify your identity and age (21+) as required by Philippine gaming regulations;
• To process deposits, withdrawals, and internal fund transfers on the Platform;
• To deliver game services, including JILI slots, live casino, bingo, roulette, Go Rush, and sports betting;
• To detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, and other prohibited activities;
• To comply with reporting obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine regulatory bodies;
• To respond to player support queries, disputes, and complaints;
• To administer responsible gaming tools including deposit limits, self-exclusion, and session reminders;
• To send service communications including transaction confirmations, security alerts, and policy updates;
• To send promotional communications, bonus notifications, and personalized offers — only where you have provided explicit consent or where permitted under applicable law;
• To analyze platform usage patterns for the purpose of improving game selection, user experience, and service reliability for players across Manila, Cebu, Davao, Quezon City, Makati, and all regions of the Philippines.

07 Sharing Your Data

sz888 does not sell or commercially transfer your personal data to third parties. We share your data only in the following specific, controlled circumstances:

7.1 Service Providers and Processors

sz888 engages carefully selected third-party service providers who process personal data strictly on sz888's behalf and under written data processing agreements. These include KYC and identity verification providers, payment processing partners (including GCash, Maya, and banking networks), cloud hosting and infrastructure providers, and customer support platform operators. All processors are required to maintain data security standards consistent with or exceeding the requirements of the Philippine Data Privacy Act.

7.2 Regulatory and Law Enforcement Disclosure

sz888 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Philippine National Police, the National Bureau of Investigation, or other competent Philippine government authorities where required by law, court order, or regulatory directive. Such disclosures will be limited to the minimum data necessary to satisfy the specific legal obligation and will be documented in sz888's internal compliance records.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of sz888's assets, player personal data may be transferred to the acquiring entity. In such an event, players will be notified via the contact information on file at least thirty (30) days before any such transfer takes effect, and the acquiring entity will be required to honor all commitments made under this Privacy Policy.

7.4 Expressly Not Shared

sz888 expressly does not share your personal data with: third-party advertisers or marketing networks; data brokers or data aggregators; social media platforms for targeted advertising purposes; or any affiliate, partner, or related entity for their own independent marketing use.

08 Cookies and Tracking Technologies

sz888 uses cookies and similar technologies on the Platform for the following purposes:

• Essential cookies: Required for Platform functionality, including session management, authentication state, and security tokens. These cannot be disabled without breaking core Platform features.
• Functional cookies: Store your language preferences, display settings, and last-visited game categories to personalize your experience.
• Analytics cookies: Collect anonymized data about how players use the Platform — which games are most popular, which pages have high exit rates, and similar aggregated metrics used to improve the service.
• Security cookies: Support fraud detection and device fingerprinting systems that protect your account and the Platform from unauthorized access and bonus abuse.

Most browsers allow you to manage cookie preferences through their settings. Disabling essential cookies will impair or prevent your ability to log in and use the Platform. sz888 does not use third-party advertising cookies or cross-site tracking cookies that follow you to other websites.

09 Data Retention

sz888 retains your personal data for as long as is necessary to fulfill the purposes described in this Privacy Policy, subject to the following minimum retention periods required by Philippine law:

• Account and transaction records: A minimum of five (5) years from the date of the last transaction, as required by the Anti-Money Laundering Act and PAGCOR record-keeping obligations.
• KYC identity verification documents: A minimum of five (5) years following account closure, in compliance with AML regulatory requirements.
• Support and communications records: Three (3) years from the date of the communication, to support dispute resolution and regulatory review where required.
• Marketing and consent records: Until consent is withdrawn or the account is closed, whichever is earlier.

Following the expiry of the applicable retention period, sz888 will securely delete or anonymize personal data in a manner that prevents reconstruction of your identity from the retained records.

10 Data Security

sz888 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit TLS/SSL encryption for all data in transit between your device and sz888 servers;
• AES-256 encryption at rest for sensitive personal and financial data stored on sz888 infrastructure;
• Role-based access controls ensuring that employee access to personal data is limited strictly to the minimum necessary for their job function;
• Two-factor authentication requirements for all sz888 staff accessing systems that hold personal data;
• Regular penetration testing and security audits conducted by independent third-party security firms;
• Intrusion detection and real-time security monitoring on all production infrastructure;
• Staff data privacy training conducted on an annual basis and at onboarding.

In the event of a personal data breach that is likely to prejudice your rights and freedoms, sz888 will notify you and the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, as required by the Philippine Data Privacy Act.

11 Your Privacy Rights

As a data subject under the Philippine Data Privacy Act of 2012, you hold the following rights in respect of your personal data held by sz888. These rights may be exercised by verified account holders at any time by contacting sz888 support:

sz888 will respond to all data subject rights requests within fifteen (15) calendar days of receipt from a verified account holder. Where a request is complex or involves a high volume of data, this period may be extended by a further thirty (30) days with notice to you. All rights requests must be submitted in writing via the player support channels described in Section 14.

12 Children and Minors

The sz888 platform is strictly intended for adults aged twenty-one (21) years and older in accordance with Philippine gaming regulations. sz888 does not knowingly collect, process, or store personal data relating to individuals under the age of 21. Where sz888 discovers or has reasonable grounds to believe that an account holder is under 21 years of age, the account will be immediately suspended, all personal data associated with the account will be securely deleted in compliance with applicable retention obligations, and any funds on account will be returned to the originating payment method after deducting the value of any bonuses utilized.

If you are a parent or guardian and believe your minor child may have registered an sz888 account, please contact sz888 support immediately using the contact details in Section 14. sz888 will investigate and act on all such notifications as a priority matter.

13 Changes to This Privacy Policy

sz888 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable Philippine law, regulatory guidance from the National Privacy Commission, changes in sz888's data processing practices, or updates to the Platform's features and services. Material amendments — those that significantly alter your rights or the way sz888 handles your personal data — will be communicated to all registered players via SMS notification to the registered Philippine mobile number and, where an email address is on file, via email, at least fourteen (14) days before the amended Policy takes effect.

Non-material amendments, such as corrections to typographical errors or clarifications that do not alter the substance of the Policy, may be made without prior notice. The effective date of the current version of this Privacy Policy is displayed in the page header above. Continued use of the sz888 Platform after an amended Policy takes effect constitutes acceptance of the updated terms.

14 Contact and Complaints

For all privacy-related inquiries, data subject rights requests, or complaints regarding sz888's handling of your personal data, the following contact channels are available:

• Live Chat: Available 24 hours a day, 7 days a week, via the live chat widget on every page of the sz888 Platform. Filipino-speaking agents are available at all times.
• Support Email: Contact details are displayed in the footer of this page. Please mark privacy-related correspondence with the subject line "Privacy Request" to ensure correct routing to the Data Protection Officer.

If you are not satisfied with sz888's response to a privacy concern or data subject rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC), the independent government body responsible for enforcing the Data Privacy Act. Information on how to file a complaint with the NPC is publicly available through official Philippine government channels.